Website & WooCommerce FAQs – Adelaide Web Design Help Guide
Find clear, expert answers to the most common questions about website design, WordPress, and WooCommerce — tailored for Australian businesses. Browse the sections below or jump directly to the topic you’re interested in.
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WooCommerce FAQs
What is WooCommerce and how does it work?
WooCommerce is a flexible ecommerce plugin for WordPress that lets you sell products or services online. It offers payment, shipping, inventory, and tax tools tailored for small to large businesses.
What payment gateways work with WooCommerce in Australia?
WooCommerce supports gateways like Stripe, PayPal, Square, and local options such as eWAY and Afterpay. These can be added via plugins and configured for AUD and GST compliance.
What shipping options can I offer with WooCommerce?
WooCommerce allows you to set up free shipping, flat rates, local pickup, or integrate with services like Australia Post. You can tailor shipping rules by location, weight, or product type.
Can WooCommerce handle digital products or downloads?
Yes, WooCommerce supports instant digital downloads such as PDFs, software, or music files. You can restrict access and allow limited downloads per purchase.
Can I sell services using WooCommerce?
WooCommerce can be used to sell time-based or fixed-price services. You can disable shipping and product stock, and use extensions to collect booking times or customer notes.
Can I take bookings or appointments using WooCommerce?
With plugins like WooCommerce Bookings, you can accept appointments for services, events, or classes — allowing clients to choose available times and receive confirmations automatically.
Can I offer subscriptions or recurring payments with WooCommerce?
WooCommerce Subscriptions enables you to offer memberships, services, or product deliveries billed on a recurring basis, including flexible intervals and automatic renewals.
Can WooCommerce handle product variations like size or colour?
Yes, WooCommerce supports product variations such as size, colour, or material. Each variation can have unique prices, images, and stock management.
How does WooCommerce handle GST and tax for Australian businesses?
WooCommerce allows you to configure tax-inclusive or exclusive pricing, add Australian GST (10%), and generate reports compatible with BAS submissions.
How can I recover abandoned carts in WooCommerce?
You can use plugins like CartFlows or AutomateWoo to track incomplete checkouts and send reminder emails — increasing conversions and recovering lost revenue.
Can I connect WooCommerce to email marketing tools like Mailchimp or Klaviyo?
WooCommerce integrates with email platforms like Mailchimp and Klaviyo to automate customer emails, abandoned cart reminders, and segmentation for campaigns.
WordPress & Web Design FAQs
What is WordPress and why is it so popular?
WordPress is a free, open-source content management system (CMS) used to build websites. It powers over 40% of websites globally due to its flexibility, ease of use, and thousands of available themes and plugins.
Is WordPress good for small business websites?
Yes, WordPress is ideal for small businesses. It’s affordable, easy to update, SEO-friendly, and supports local features like contact forms, bookings, and mobile-responsive designs.
What’s the difference between WordPress.com and WordPress.org?
WordPress.org is self-hosted and gives you full control, while WordPress.com is a hosted platform with limited flexibility. Most businesses prefer WordPress.org for freedom and scalability.
Do I need to know how to code to use WordPress?
No coding is needed. WordPress uses a visual editor and drag-and-drop tools to help you manage pages, blog posts, images, and more — all without touching code.
How do I speed up my WordPress website?
To improve WordPress speed, use caching plugins, compress images, limit plugins, and host with a provider optimised for Australian traffic. A7Designs offers performance tuning services.
How do I back up my WordPress website?
You can back up your site using plugins like UpdraftPlus or through your hosting provider. Back up both your files and database regularly. A7Designs includes backup options with hosting plans.
Who owns my WordPress website?
If you use self-hosted WordPress and control your hosting and admin access, you typically own your website. However, individual items (like images or logos) may remain owned by the client or third parties, depending on licensing.
How do I edit content on my WordPress site?
To edit content, log in to your WordPress dashboard and open the page or post you want to change. Use the block editor or page builder to update text, images, or layout. A7Designs offers support and training.
Can I use any theme with WordPress?
Yes, WordPress supports thousands of free and premium themes. We recommend mobile-friendly, regularly updated themes like Avada. A7Designs helps you choose or customise the right one for your site.
Can I add new pages or features later?
WordPress makes it easy to expand your site. You can add pages, ecommerce tools, booking forms, blogs, and more. A7Designs builds flexible sites that scale with your business.